Full-Time – Medical Booking Clerk (Admin) – Temp

Hourly rate: £10.50

Location: Bath

Working times: Monday – Friday

Hours: 9AM – 5PM

Starting: ASAP until March

Benefits of temping with Adecco!

  • Eye vouchers
  • Shopping discounts
  • Pensions
  • 24/7 Counselling
  • Our client is looking for a Booking Clerk to work within this medical setting in Bath. This is a temporary role which will be required until March . You will be speaking with people and booking them in for theatre procedures. Although the patients are expecting this call and appointment, you will need to ensure you are polite and compassionate with your approach. This role is a fast-paced administration role, and you will need to be able to work under pressure whilst maintaining a high level of attention to detail. This is a medical role so you must ensure you are % accurate and it is all outbound so you must be comfortable with speaking to people and dialling out to people.

    Duties/Responsibilities:

  • To answer telephone enquiries from patients, GPs, clinicians, nurses, and colleagues and take appropriate action
  • To update patient details and register, and book appointments on Millennium in line with Trust policy.
  • To liaise with doctors, specialist nurses, GPs and another member of the Team to provide a quality service for patients.
  • To work in line with department and Trust policy and procedure to ensure quality information is provided to the Trust systems.
  • To support on occasion endoscopy booking office utilising Millennium
  • To always maintain strict confidentiality in relation to any information which may be required in connection with patient attendance.
  • Be aware of and assist in the maintenance of Trust quality targets in connection with appointment waiting times.
  • To carry out any other administration duties as required
  • Required:

  • A standard DBS will be required for this role, this will be arranged for you if you do not have one already
  • Experience and confidence using Microsoft Excel & Outlook
  • If you are interested in this role please apply with your CV!

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.