Job Description
SiemensHealthineers is looking for a Customer Service Engineer – CT based in the WestMidlands. This is a full-time field role with considerable independencetravelling to and working at customer sites. The role is primarily weekdays,with one weekend day shift on a rota each month. The job comes with anexcellent salary and benefits package.
As a Customer Service Engineer, youwill install, troubleshoot, repair and maintain a range of medical imagingequipment and address customer support issues promptly and professionally.
Responsibilities:
· Work in cooperation with theSupport Centre to maintain and install Siemens Healthineers products withinyour designated product range and assist under supervision with other products
· Ensure material parts areprocessed in accordance with policy
· Maintain all test equipment,tools and company property in good and working order
· Identify any opportunities toimprove efficiency and effectiveness of team processes.
· When applicable provide out ofhours technical service support and complete individual mandatory weekendworking provision.
· Attend product training courses(in Europe and USA) in order to build competence in providing technicalassistance and support to customers.
To qualify for this job, you will needan HNC/HND in an Electronics, Engineering and/or Bio-Chemistry discipline.Ideally, you will also have previous field service experience undertakingfault-finding on electronic or medical equipment. You will also need thefollowing:
· Solid IT, Microsoft Office andNetworking Infrastructure skills
· A full UK driving license
· Willingness to travel up tofour hours per day and sometimes work flexible hours
· Great customer-facing skills
Benefits:
· A competitive salary
· Generous pension contributions
· 26 days holiday
· Access to our flexible benefitsfrom private medical insurance to dental cover
· Corporate Social Responsibilityopportunities including 2 paid volunteering days per year
· Support from our 24/7 employeeassistance programme
If this full-time Customer ServiceEngineer – CT job motivates and inspires you, please contact SiemensHealthineers today.
Siemens Healthineers enableshealthcare providers worldwide to increase value by empowering them on theirjourney towards expanding precision medicine, transforming care delivery,improving patient experience and digitalising healthcare. We embrace andencourage different viewpoints, backgrounds, experiences and encourage ouremployees to be themselves and empower them to unleash their true potential.This allows diverse ideas and inclusive approaches to thrive every day.
Organization: Siemens Healthineers
Company: Siemens Healthcare Limited
Experience Level: not defined
Full / Part time: Full-time
