Configuration Technical Planner2024-03-28T01:54:42+00:00
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Configuration Technical Planner Job Vacancy in Birmingham, England, UK
SCC
We are actively building diverse teams and welcome applications from everyone
Role: Configuration Technical Planner
Location: Birmingham
SCC is Europe’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
Key Responsibilities:
The primary responsibility to transition customers IT build solutions and provide both customers and internal clients with an on-going administration support for configuration services, within the configuration centre.
Main Duties of the Job:
Carry out resource planning.
Carry out forecasting.
Carry out capacity planning.
Analyse and reporting of order completion rates, efficiencies and profitability.
Support/Cover with Breakfix queries/reports when Senior Technical Administrator on leave.
Support/Cover with day to day Scheduling/Admin aspects of the role.
Assist the Operational Management in the daily running of the Configuration Centre, through the above and any other duties as necessary.
Skills Knowledge & Experience:
Excellent communication Skills
Excellent presentation Skills
Knowledge of multiple hardware/vendors i.e. Desktops/Laptops/Servers, HP/Lenovo etc.
Knowledge of IT products essential, ideally accreditations such as MCSE, MCP.
CompTIA Server+ (Advantageous)
Understanding of network processes
Understanding of ISO processes & procedures
MS Office and Excel Skills
The ability to gain Security Clearance
Why SCC?
An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe’s largest privately-owned IT Company
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.