We are now looking for a Supported Housing Officer to join their busy team in Bristol!

Ron Jones House is located in central Bristol and houses men aged 22+ who are either experiencing or are at risk of homelessness. We are looking for a part time Supported Housing to deliver a psychologically informed housing and support service. We are flexible on the days/hours worked and will discuss and agree these with the successful candidate.

Salary: £21,668 – £22,118 per annum

Supported Housing Officer Duties:

  • Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures
  • To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development
  • Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living
  • Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding.
  • To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes

Supported Housing Officer Requirements:

  • Putting customers first. An understanding of resident support needs and being able to help them to find solutions
  • Is open to change, embraces improvement and takes on board new ideas
  • Understands the importance of quality service delivery and is impact on business success. Strives to deliver high quality affordable services
  • Empathy, an understanding of residents views and being able to encourage colleagues to do the same.
  • Effective time management in a fast-paced environment and being able to prioritise your own workload. Take a proactive approach to targets and plans ahead.

Supported Housing Officer Benefits:

  • 25 days annual holiday rising to 30 days.
  • Access to training and career development through Elim Skills Academy
  • Company pension.
  • Life Assurance.
  • Annual bonus
  • Health cash plan, which includes discounts to a wide range of shops and services.
  • Free onsite car parking

About the Company:

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is ‘to meet housing need and deliver homes that change people’s lives’. Elim’s aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.

Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully:

C            Customers First – Customers are at the heart of our services and decision making.

A            Aspirational and Accountable – We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes and do what we say we will.

R            Results – We work hard and deliver great results for our customers and for Elim.

E            Everyone’s view matters – We listen to understand, improve and build our services

S            Supportive – We tackle challenges head on and inspire each other to achieve our potential.

If you feel like you meet the above criteria of the Supported Housing Officer, please apply now!

Closing Date: Midnight Sunday 30th October 2022

Interview Date: Monday 7th November 2022

We are continuously developing our inclusive, values driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.