Responsibilities

  • Utilize data to identify high value automation and process improvement opportunities Partner closely with Product Owners and end-users to define product roadmaps and ensure continuous improvement in solutions.
  • Partner with Market Ops Teams to compile business cases with measures of success to drive projects and sponsorship
  • Leverage knowledge of internal low code and core technology applications to suggest optimal automation solution. Partner with Ops and Dev Team to collate user requirements and translate into development. Ensure high standards by defining clear acceptance criteria and UAT plan.
  • Contribute to driving an innovative and continuous improvement culture within Market Ops.

    • Qualifications

  • Experience or understanding of Change Management Programs and/or Process Improvement Programs using data and/or to drive change
  • Understanding of low code applications such RPA, Data Transformation Tools and Workflow Automation Platforms
  • Technical understanding of core processes and business lines within Market Operations e.g. allocations, reconciliations, confirmations payment processing etc. Experience working in an Operations Line Role is highly beneficial.
  • Track record of identifying and executing automation opportunities
  • Business analysis experience
  • Understanding of both agile and waterfall project execution
  • Highly organized and effective communicator

    • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

    Education

  • Bachelor’s/University degree or equivalent experience

    • What we Offer

    As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

  • 23 days paid annual leave
  • Award winning pension scheme,
  • Life assurance and
  • Private medical insurance with Bupa healthcare.

    • In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.

    Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

    Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
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    Job Family Group:
    Operations – Core ————————————————-
    Job Family:
    Operations Project Management ——————————————————
    Time Type:
    Full time ——————————————————
    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

    View the ” EEO is the Law ” poster. View the EEO is the Law Supplement .
    View the EEO Policy Statement .
    View the Pay Transparency Posting
    Job ID 22534663