Education / Training / Qualifications Essential criteria Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Knowledge / Experience Essential criteria Significant secretarial /administrative experience.Good working knowledge of administrative processes and procedures.Intermediate knowledge of IT systems and software, programmes such as Microsoft Outlook, Word, PowerPoint and Excel and SharePointDemonstrable experience of minute taking and producing reports.Previously worked in similar position within the a healthcare of public sector environment. Desirable criteria Experience of working in a distributed team based in a number of locations.Experience working in the a healthcare of public sector environment. Skills / Abilities Essential criteria A high level of accuracy and excellent attention to detail.Strong organisational skills and ability to prioritise work and manage stakeholder expectations.Ability to work at pace in a busy working environment and able to multi-task.Able to undertake duties effectively and accurately, working on own initiative unsupervised, within defined policies and procedures to set timescales. Interpersonal Skills Essential criteria Provides a high standard of customer service to all internal and external stakeholders.Excellent writing, and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.Strong team player with the ability to work effectively as part of a team. Equality, diversity and inclusion Essential criteria Adherence to Confidentiality Data Protection Act Upholds the Equality Act and the Public Sector Equality Duty.
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