Financial Inclusion Officer (NWYD/FIOFF)
Financial Inclusion Officer
Our client is looking for a Financial Inclusion Officer to support their tenants to maximize their income and improve their financial wellbeing.
Hours of Work: 35 Hours, Permanent
Location: Tongwynlais, Cardiff with fully flexible agile working options
Salary: £28,451 to £29,948
Financial Inclusion Officer Duties:
Working closely with colleagues in the Housing Team, the Financial Inclusion Officer will provide support and assistance to their tenants with budgeting, income maximization and welfare benefits. Crucially you will provide much needed support with universal credit applications and housing benefit claims as well as raising awareness of current and future welfare reform changes.
Financial Inclusion Officer Requirements:
Relevant and proven experience within the financial inclusion, welfare benefits or money advice sector is essential for this role, along with a good knowledge of welfare reform, housing benefits, budgeting and delivering financial inclusion initiatives. IT skills and a good working knowledge of Microsoft applications are also essential.
The right attitude is just as important to them as the skills and experience you bring. They are looking for a Financial Inclusion Officer who has a strong customer service ethos, will go the extra mile and who is also a team player who can take ownership for resolving issues and meeting their tenants needs.
If you are passionate about social housing and making a difference and have great organisational and communication skills, then why not apply?
