Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible.

Job overview

Oxfordshire is developing its mental health crisis response provision following new investment. We are forming a new service, consistent with the nationally defined Crisis Resolution Home Treatment Team clinical model. This service provides intensive home treatment to people living in Oxford City 24/7 as a true alternative to admission. The team is being further developed and expanded over several phases during the next 3 years.

This is an exciting opportunity to join the service and to be fully involved in developing and creating the highest quality service provision for service users and their families / supporters. The Team Administrator will be a key player in establishing safe and effective administrative systems and processes within the team in collaboration with other team members. You will be fully integrated within team and will provide a full range of administrative service.

Main duties of the job

Accessibility, responsiveness and excellence in customer service with the highest regard for service experience will be at the heart of the service and the Team Administrator will use their skills and personal style to make this a reality. 

We are looking for a friendly and proficient administrator with secretarial experience within health or social care. The role involves supporting the coordination of team activities, inputting activity and outcome data onto the Trusts electronic health record systems, typing clinical documentation, general office support, minuting clinical meetings and being the first point of contact for service users, professionals and the public calling in to the team. The post holder will need to be able to work in a changing and dynamic working environment.

Working for our organisation

In return we will offer training, opportunities for professional development and opportunities to contribute to service development. You will be provided with regular supervision, appraisal and support.

Benefits of working for Oxford Health NHS Foundation Trust include:

  • Excellent opportunities for career progression
  • 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Staff accommodation
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Detailed job description and main responsibilities

    The CHRT provides a 24/7 crisis service to the people of Oxfordshire who are experiencing a mental health crisis. Administrative services include production of clinical documentation, maintaining clinical records, activity and outcome data entry to electronic health records, scheduling of clinical and professional meetings and appointments, excellence in patient/public facing customer service and some elements of team coordination. The team secretary post is an integral and highly valued part of the clinical service

    Please note: 

  • New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
  • Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
  • Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
  • Employees are expected to undertake mandatory and statutory training related to their role.
  • We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population.
  • Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
  • Person specification

    Skills

    Essential criteria

  • Secretarial training to the level of NVQ3 / RSA3 or equivalent
  • Secretarial skills
  • Further Training or Job Related Aptitude and Skills

    Essential criteria

  • Working knowledge of Microsoft Office
  • Ability to manage and prioritise own workload
  • Personal Qualities

    Essential criteria

  • Excellent communication skills and ability to maintain
  • Benefits of working for Oxford Health NHS Foundation Trust include:

  • Excellent opportunities for career progression
  • 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Staff accommodation
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
  • Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
  • Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
  • Employees are expected to undertake mandatory and statutory training related to their role.
  • We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population.
  • Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
  • Employer certification / accreditation badges