Diabetes Administrative Coordinator2024-03-28T00:08:07+00:00
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Diabetes Administrative Coordinator Job Vacancy in Salford, England, UK
The Pennine Acute Hospitals NHS Trust
Job overview
We are looking to appoint an enthusiastic, efficient and motivated Diabetes Administrator to support the coordination of services within Salfords Integrated Diabetes Team.
Working within a busy environment, you will need to be computer literate, familiar with Microsoft Office, have excellent communication skills and a positive approach to work.
The successful candidate will be supporting patient telephone enquiries, liaising with the wider diabetes clinical team, booking clinic appointments, managing patient education booking and supporting service audits .
We are seeking a candidate who can influence change and support the existing team in achieving excellence.
Main duties of the job
Provides administrative and secretarial support to the multidisciplinary diabetes team.
Liaises with other departments and external organisations
Acts as a link between patient/carers and the clinical team
To ensure that an efficient and effective administrative support service is provided to the integrated diabetes team, contribute to the adjustment of plans and escalate unresolved issues to management
To facilitate and lead the implementation of ideas for service improvement within the remit of the role
To be responsible for the supervision of administration staff, workplace risk assessments, contribute to contribution framework discussions and ensure sufficient service support.
To train and coach administrative staff to ensure compliance with standard operating procedures
To be responsible for making sure that all clinic room bookings are confirmed and cancelled as appropriate
To provide direct line support and supervision of the administration teams in the Integrated diabetes team, ensuring strict compliance with Trust policies and procedures.
To monitor and ensure that the management of patients is efficient and effective, considering the individual needs of the patient and the requirements of the service.
To ensure that patients are treated with courtesy, dignity, and respect
Working for our organisation
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:
In line with the Trust’s Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.
Person specification
Essential
Essential criteria
NVQ Level 3 or equivalent, in relevant subject
Evidence of previous supervisor role
Keyboard skills
Evidence of previous administration experience
Evidence of good Communication Skills
Evidence of excel, word, Microsoft office experience
Desirable
Desirable criteria
Experience of working with the general public
Experience of implementing and maintaining filing systems/database
Evidence of influencing change