Business Architect – SC Cleared

Whitehall Resources are currently looking for a Business Architect – SC Cleared based 2 days on site in London, remainder remote for an initial 12-month contract.

* UMBRELLA COMPANY ONLY.*
* ACTIVE OR LAPSED SC CLEARANCE.*

Job Spec:
– To work on the end client consular services programme to improve IT applications across the consular services network ie the systems that end client use to provide assistance to British Citizens abroad
– Experience of Business Architecture/Business Design at departmental Operating Model level, organisational design, KPI design, benefits identification, staffing levels etc Ideally in a Case Management/Contact Centre, shared service environment.
– Ideally some experience of CRM and Contact Centre – Salesforce experience would be very advantageous as would BI/Reporting systems
– Working in a mixed team with end client staff and other suppliers.
– Must have excellent stakeholder management skills and the ability to manage very senior clients, in a Matrix environment with sometimes different and conflicting requirements.
– Will have strong strategic vision but also willing to ‘roll up your sleeves’ to get things done.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.