Job Title: French Speaking Customer Service Advisor (Home based) – Emails & Webchat only

Job Type: Temporary Contract, although could lead to a permanent role

Location: Salford Quays – however this is a remote, home based role. Candidates ideally need to live in the Greater Manchester area although other locations may be considered

Pay £10.00 per hour

Start date Monday 7th November 2022 until middle of January 2023 possibly longer

Shifts:

Tuesday to Saturday 7.00am-3.30pm (37.5 hours a week)

To apply you must have:

  • Access to WIFI within your home
  • You must have a laptop/ computer with windows 10 (or latest IOS) with at least 4GB of RAM
  • Space within your home free from distractions
  • Benefits/Package:

  • Great working environment
  • Newly refurbished building
  • Weekly pay – so you’ll always have a good cash flow
  • 28 days holiday per year
  • Dedicated consultant at Search Consultancy to help you along your career development
  • This is a temporary position with the opportunity to potentially go permanent, provided that you are suited to the role and a good fit within the company.

    As a French Speaking Customer Service Advisor for an international fashion/Beauty brand, you will be helping customers to chase outstanding orders, handle returns and deal with general enquiries, you will possess excellent communication skills, and be passionate about delivering exceptional email based customer service. This is a complex and varied role, providing a great opportunity for anyone looking to enhance their customer service skills further.

    As a French Speaking Customer Service Advisor, your day-to-day responsibilities will include:

  • Acting as the first point of contact for all queries via e-mail, webchat and social media
  • Dealing with queries and complaints
  • Working to team and individual targets
  • Logging all information accurately on the in-house system
  • What you will need:

  • Fluent in Business French, plus English both written and verbally
  • Previous experience of delivering exceptional customer service
  • Ideally phone-based customer service experience
  • Excellent communication skills at all levels
  • A passion for customer service
  • Excellent team player
  • Have we sparked your interest? If so then don’t delay and apply today!

    Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age