Job summary
The Continuing Healthcare Team are looking for an enthusiastic & motivated individual to join the team in a new & innovative role.
The team are recruiting for an Assistant Practitioner/CHC administrator at Band 4 level.
Applicants should be educated to NVQ 3 level in a relevant subject or hold an equivalent level of qualification or have equivalent experience.
We are looking for an individual with an understanding of the CHC process who would like to visit individuals in their own & care homes to collate relevant information to support the CHC assessment process.
The role includes liaising with family members & other members of the wider multi-disciplinary team during the preparation for the assessment.
We are looking for an individual who is able to work autonomously with support & as part of a wider team. The individual will work closely with the administrative & the specialist assessor team.
The individual will need to be able to work to a time frame as there will be a period of time from allocation to assessment when a draft DST will need to be populated, all relevant information collated & the draft DST fully prepared for assessment.
The role will also include day to day administrative duties as required & capacity allows.
The CHC team are a small team & very welcoming to new staff & training and support will be given for this new role.
Do you fancy a change? Do you fancy a new role? If you would like further information please contact the Clinical Team Lead.
Main duties of the job
The main dutiesof this role will be the population of Continuing Health Care Decision SupportTools and Review forms, the collation of relevant clinical information tosupport CHC assessments using electronic systems and care home and domiciliarycare records and the preparation of the DST / review form which will enable thespecialist assessor to complete the assessment. This role will include visitingcare homes and individuals in the community to obtain the relevant clinicalinformation to identify health care needs as described in the CHC NationalFramework. Communication with other professionals involved in the individualscare will also support with information gathering for the DST / review. Therole will also include communication with families and providers re theassessment and liaising with the specialist assessor.
The AP will beable to work flexibly with the expectation that this will include some officebased work and some home working.
In addition,on an as needed and as capacity allows basis the AP will support with generaladministrative duties i.e answering telephones and directing calls, mailmanagement, management of the Hub emails, maintaining and uploading to electronicsystems and other day to day administrative roles.
All Livewell Southwest staff are expected to able and willing to workacross a 7 day service.
About us
Livewell Southwest values its staff and makes investment intheir development a priority. Currently we offer the following developmentopportunities for staff:
Livewell Southwest can allow existing members of the NHSPension Scheme to continue their membership when they join the organisation.
Date posted
28 September 2022
Pay scheme
Agenda for change
Band
Band 4
Salary
£23,949 to £26,282 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2022-NM-8087
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
Job description
Job responsibilities
7. Dimensions and Context of Role
7.1. To work under the indirect supervision of a Specialist Nurse Assessor and continue to develop and undertake a range of delegated tasks independently.
7.2 The Post holder will be supported by the Clinical Team Lead, Specialist Assessors and CHC Administration team.
7.3. To assume responsibility for their workload ensuring that they adhere to LWSW Policies and Procedures.
7.4 It is anticipated that the role will continue to develop through the acquisition of further skills, knowledge and competencies.
8. Job Summary
8.1 Highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services to include sourcing and collating records, populating national tools for CHC, the preparation of agendas and minutes, taking appropriate follow-up action as required
8.2 The post holder will be required to review the case notes of clients who are requesting NHS Continuing Health Care funding or require review. This will involve travel to care homes and possibly other locations. They will be identifying evidence of health care needs following the guidelines as described in the National Framework for NHS Continuing Healthcare and NHS-Funded Nursing Care using various computer systems and liaising with other professionals
8.3 To use the information collated to support the CHC contribute to the clinical review process, to include confirming that a review had been completed and that the needs were the same and being met. To flag to the team if a more in depth review is required or that the care needs had changed
8.4 The post holder will work under the supervision of Clinicians who will use this evidence to form the basis of their CHC assessment and will assist with typing final document as required
8.5 The post holder will work closely with the admin team to maintain the general running of the department
8.6 Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department
8.7 The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager
8.8 The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation
10 Key working relationships
Provide specialist secretarial/administration support and advice to the teams and/or Sector by:
Making and receiving telephone calls for the department as necessary and using initiative to deal with phone calls and messages
Sorting and prioritising all incoming mail and e-mail, distributing as appropriate
Managing the electronic diary for the assessors as required, including arranging and changing appointments, prioritising these as appropriate
Undertaking administrative duties such as photocopying, faxing and mail-out distribution Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner
Organising and planning events as necessary including gathering and distributing supporting information/material
Supporting teams in project management and participating in department events
Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
Working with all team members in the collection of information for performance reporting on relevant team projects
Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending invoices for payment. Ordering stationery as required
Running and collating reports which may include reports to CCG Panels, CCG board, NHS England panels and senior management as required
Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary
To provide administrative support including when appropriate to all team members to support a range of department initiatives 3 NHS organisations involved: Version 1 Northern, Eastern and Western Devon Clinical Commissioning Group South Devon and Torbay Clinical Commissioning Group Matched against generic Band 4 JD April 2018
Supervises staff in day to day activities as directed
Working together with other administrators/PAs within the Trust to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators general duties on the base
Providing guidance and advice on relevant policies and procedures Participate in Research and Development activities as directed
To carry out other appropriate delegated duties as required
11 Responsibilities
Accountable for preparing high quality draft DSTs for health needs assessments
Accountable for preparing for health need assessments by contacting individuals, families, care homes / providers, Adult Social Care and other members of the wider MDT as appropriate
To provide information and explanation to clients and carers regarding the assessment process at a level commensurate with their ability to understand using both written and verbal communication.
To discuss draft DST with Specialist Nurse Assessor prior to the planned assessment
To work under the direction of Specialist Nurse Assessors, planning, prioritising and organising workload according to the needs of the service.
To act as a role model for other staff and students demonstrating high standards of practice and professional conduct.
To link with Specialist Nurse Assessors and Clinical Team Lead as necessary.
Be conversant with the vulnerable adult and child protection procedures and policies of the organisation.
12 Managerial Responsibilities
To provide training, advice and support on own area of responsibility.
Prioritise work to meet competing demands
Attendance and contribution to regular team meetings.
Comply with all policies and procedures of the LSW, with particular attention to health and safety, lone working, moving and handling and improving working lives.
Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
Involvement in continual audit and review of services to determine quality.
Maintain safe record-keeping for assessments/reviews.
To streamline and modernise working practices.
To support training and induction of new and existing staff and students.
The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager.
To be aware of pressures facing your work colleagues and offer support and ensure they are aware of the organisation support services available to them.
13 Professional Responsibilities
To maintain a high professional standard of conduct at all times.
Assume responsibility for own professional development and personal knowledge.
Monitor own performance against agreed objectives through the process of IPR and personal development plans.
Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
Plan and participate in the supervision and provision of experience for all student learners and other personnel as appropriate.
Participate in Clinical Supervision.
Job description
Job responsibilities
7. Dimensions and Context of Role
7.1. To work under the indirect supervision of a Specialist Nurse Assessor and continue to develop and undertake a range of delegated tasks independently.
7.2 The Post holder will be supported by the Clinical Team Lead, Specialist Assessors and CHC Administration team.
7.3. To assume responsibility for their workload ensuring that they adhere to LWSW Policies and Procedures.
7.4 It is anticipated that the role will continue to develop through the acquisition of further skills, knowledge and competencies.
8. Job Summary
8.1 Highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services to include sourcing and collating records, populating national tools for CHC, the preparation of agendas and minutes, taking appropriate follow-up action as required
8.2 The post holder will be required to review the case notes of clients who are requesting NHS Continuing Health Care funding or require review. This will involve travel to care homes and possibly other locations. They will be identifying evidence of health care needs following the guidelines as described in the National Framework for NHS Continuing Healthcare and NHS-Funded Nursing Care using various computer systems and liaising with other professionals
8.3 To use the information collated to support the CHC contribute to the clinical review process, to include confirming that a review had been completed and that the needs were the same and being met. To flag to the team if a more in depth review is required or that the care needs had changed
8.4 The post holder will work under the supervision of Clinicians who will use this evidence to form the basis of their CHC assessment and will assist with typing final document as required
8.5 The post holder will work closely with the admin team to maintain the general running of the department
8.6 Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department
8.7 The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager
8.8 The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation
10 Key working relationships
Provide specialist secretarial/administration support and advice to the teams and/or Sector by:
Making and receiving telephone calls for the department as necessary and using initiative to deal with phone calls and messages
Sorting and prioritising all incoming mail and e-mail, distributing as appropriate
Managing the electronic diary for the assessors as required, including arranging and changing appointments, prioritising these as appropriate
Undertaking administrative duties such as photocopying, faxing and mail-out distribution Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner
Organising and planning events as necessary including gathering and distributing supporting information/material
Supporting teams in project management and participating in department events
Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
Working with all team members in the collection of information for performance reporting on relevant team projects
Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending invoices for payment. Ordering stationery as required
Running and collating reports which may include reports to CCG Panels, CCG board, NHS England panels and senior management as required
Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary
To provide administrative support including when appropriate to all team members to support a range of department initiatives 3 NHS organisations involved: Version 1 Northern, Eastern and Western Devon Clinical Commissioning Group South Devon and Torbay Clinical Commissioning Group Matched against generic Band 4 JD April 2018
Supervises staff in day to day activities as directed
Working together with other administrators/PAs within the Trust to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators general duties on the base
Providing guidance and advice on relevant policies and procedures Participate in Research and Development activities as directed
To carry out other appropriate delegated duties as required
11 Responsibilities
Accountable for preparing high quality draft DSTs for health needs assessments
Accountable for preparing for health need assessments by contacting individuals, families, care homes / providers, Adult Social Care and other members of the wider MDT as appropriate
To provide information and explanation to clients and carers regarding the assessment process at a level commensurate with their ability to understand using both written and verbal communication.
To discuss draft DST with Specialist Nurse Assessor prior to the planned assessment
To work under the direction of Specialist Nurse Assessors, planning, prioritising and organising workload according to the needs of the service.
To act as a role model for other staff and students demonstrating high standards of practice and professional conduct.
To link with Specialist Nurse Assessors and Clinical Team Lead as necessary.
Be conversant with the vulnerable adult and child protection procedures and policies of the organisation.
12 Managerial Responsibilities
To provide training, advice and support on own area of responsibility.
Prioritise work to meet competing demands
Attendance and contribution to regular team meetings.
Comply with all policies and procedures of the LSW, with particular attention to health and safety, lone working, moving and handling and improving working lives.
Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
Involvement in continual audit and review of services to determine quality.
Maintain safe record-keeping for assessments/reviews.
To streamline and modernise working practices.
To support training and induction of new and existing staff and students.
The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager.
To be aware of pressures facing your work colleagues and offer support and ensure they are aware of the organisation support services available to them.
13 Professional Responsibilities
To maintain a high professional standard of conduct at all times.
Assume responsibility for own professional development and personal knowledge.
Monitor own performance against agreed objectives through the process of IPR and personal development plans.
Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
Plan and participate in the supervision and provision of experience for all student learners and other personnel as appropriate.
Participate in Clinical Supervision.
Person Specification
Skills
Essential
Knowledge
Essential
Desirable
Communication Skills
Essential
Desirable
Personal qualities & attributes
Essential
Qualifications
Essential
Experience
Essential
Desirable
Person Specification
Skills
Essential
Knowledge
Essential
Desirable
Communication Skills
Essential
Desirable
Personal qualities & attributes
Essential
Qualifications
Essential
Experience
Essential
Desirable
