The Company

Robert Half Technology is recruiting on an exclusive basis for a growing Retail & Distribution business in the Coventry area as they look to recruit an IT Infrastructure Engineer on a permanent basis. This is an excellent opportunity to join a growing SME organisation who are going through an exciting period of IT modernisation and cloud adoption.


The Role

Working as part of a tight knit IT function , the IT Infrastructure Engineer will provide a professional, high-quality service to the business. Providing escalated 3rd Line Infrastructure Support, as well as, designing & implementing projects solutions to help scale the business and progress towards a full cloud environment. You will hold additional responsibility managing a junior member of staff to support their continued development whilst being the proactive face of IT to the wider business.

Key Responsibilities

  • Support the execution of IT infrastructure strategy
  • The design, implementation of and management of IT infrastructure, including (but not limited to) laptops, desktops, thin client devices, routers and switches, firewalls, servers and cloud technologies
  • To ensure that business infrastructure is up to date, documented and regularly reviewed to establish if it is the best solution
  • Where applicable, provide justification for decisions made and ensure that they are in line with company requirements
  • Provide support to the business, including IT staff and end-users
  • Mentoring an IT junior team member
  • Ensure that the IT department maintain a positive image within the business and ensure that staff feel confident in the service being provided
  • Support the IT Director by thoroughly researching and advising on any key changes, as well as providing support in making decisions on how to drive the business forward
  • To ensure all company values are upheld by IT staff
  • Liaise with third party suppliers
  • Define and uphold working standards with the IT department
  • Proactively encourage team cohesiveness, knowledge share and natural growth
  • Management of company assets and configuration
  • Your Profile

    You are a highly motivated, proven IT Infrastructure Engineer looking to take on the ownership and responsibility for a growing infrastructure estate. You should be practical with a positive can-do mentality. You must be willing to offer solutions and be able to challenge effectively to gain the best outcomes.

    Personal Attributes

  • Excellent organisational skills
  • Strong leadership and decision-making skills
  • Excellent analytical and problem-solving skills
  • Understanding of complex information and requirements
  • Good prioritisation skills and be flexible enough to adapt plans
  • Great IT skills combined with a good head for business
  • Ability to explain complex systems in simple terms
  • An ability to work to tight deadlines and within constraints
  • Has a “Best in Class” approach to their work
  • Service Mentality
  • Technical Skills/Experience

  • Multiple sites infrastructure management
  • Experience of Office 365 admin support including exchange hybrid installations. (O365 Licensing platforms, Azure, Sharepoint, Power BI etc.).
  • Knowledge of ERP Systems support + implementation (Dynamics Navision/Business Central desirable but not essential)
  • Active Directory, DHCP, DNS, Configuration and support.
  • SCCM application packaging/deployment experience
  • Networking/Firewall configuration and support.
  • Windows Client support Windows 7 through to Windows 11.
  • Support of Mobile devices Android/ Apple.
  • Experience aligning business to industry standard IT security levels/protocols
  • Salary & Benefits

    The successful candidate will be offered a salary between £40,000-£45,000 + additional benefits.

    The role offers hybrid working – currently 3 days on-site and 2 from home.

    Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: