Salary range: £42,000 – £48,000

Location: Remote and client site.

Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation.

At Methods we are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.

We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work.

We are growing our teams across the company and would love to talk to you about becoming a part of Methods.

We are recruiting for a User Experience Designer on a permanent basis. You will have a passion for user experience design and improving public services.

Your responsibilities will include:

  • Identifying, developing and using best practice and standards to design services consistent with the rest of government
  • Advocating for users and understanding user needs to design simple, effective and accessible services
  • Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
  • Applyingthe GDS/GOV.UK style guide and service design standard.
  • Mapping user journeys, processes and visualising design problems
  • Collaborating within a multidisciplinary team by sharing design work, and participating in research
  • Being an active part of the design community within Methods and across government to share ideas, best practice and proactively help and support each other
  • Taking responsibility for your own learning and development, seeking opportunities to improve your knowledge and experience

Skills we are looking for

  • Talking about design and ideas in a way that other people understand
  • Understanding how the internet works and the technology constraints that may need to be considered in design
  • Using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
  • Running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions
  • Understanding user needs, participating in research activities and interpreting user research to inform design
  • Sketching, concept creation and designing prototypes at different levels of fidelity

We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.

Additional skills and behaviours

Skills that would also be useful in this role include:

  • Working in an agile environment
  • Coding interactive prototypes using HTML, CSS and JavaScript
  • Advocate for fully accessible and inclusive services
  • Proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work
  • Proactive approach to diversity, equity and inclusion internally and with clients

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview

  • Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
  • Pension: 4% employer contribution and 5% employee contribution
  • Discretionary bonus: based on company and individual performance
  • Life assurance: 4 times base salary
  • Private medical insurance: non-contributory (spouse and dependants included)
  • Worldwide travel insurance: non-contributory (spouse and dependants included)
  • Enhanced maternity and paternity leave after 18 months service
  • Wellness: 24/7 confidential employee assistance programme, including counselling
  • Social: Parties and social events, and commitment to charitable causes.
  • Professional development: access to LinkedIn Learning, and discretionary training budget.
  • Travel: season ticket loan, cycle to work scheme.

  • Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
  • Pension: 4% employer contribution and 5% employee contribution
  • Discretionary bonus: based on company and individual performance
  • Life assurance: 4 times base salary
  • Private medical insurance: non-contributory (spouse and dependants included)
  • Worldwide travel insurance: non-contributory (spouse and dependants included)
  • Enhanced maternity and paternity leave after 18 months service
  • Wellness: 24/7 confidential employee assistance programme, including counselling
  • Social: Parties and social events, and commitment to charitable causes.
  • Professional development: access to LinkedIn Learning, and discretionary training budget.
  • Travel: season ticket loan, cycle to work scheme.