SOLUTIONS ENGINEER

Role Overview

We have an excellent opportunity for a Solutions Engineer to join our Consulting & Technology Department within Pinsent Masons Vario in a brand new role.

Pinsent Masons Vario provides a range of professional services to our clients. These include flexible legal provision, legal project management, managed legal services, and legal technology consultancy.

The Consulting: Process and Technology practice incorporates legal technology and Lean Six Sigma functions providing services to

  • Direct client engagements
  • Vario Managed Legal Services
  • Pinsent Masons (as an internal client)
  • Our services involve working with our lawyers, product teams and other service delivery teams in the support of prospective and live client projects. These including helping our clients assess and implement technologies in support of their own legal practices and implementing technology solutions that support our legal services to our clients.

    The Solutions Engineer will work with our consultants, Lean Six Sigma specialist and solutions architecture team to configure and implement specific client and internal process solutions on our core technologies. Key technologies include ContractPodAI, HighQ Collaborate, Josef, and Microsoft .

    Your primary responsibility is hands-on technical configuration, and you will be expected to become conversant in these and future technologies. While guidance and support will be provided you will take a lead in exploring and understanding the capabilities of each platform.

    Much of your work will focus on our managed legal services and implementing client solutions for request intake, request management, document automation, and workflow management.

    Candidate Overview

    The successful candidate will likely have some experience in a similar role. You do not need specific experience in the technologies outlined above but will have demonstrable skills in similar technologies. For example, you may have experience with document automation tools, workflow or RPA, MS Office macros and VBA, HTML etc.

    In additional, you will have the following skills and experience:

  • Hands on technical skills, including no- and lo-code environments, Microsoft , document automation, chat bots and workflow automation tools
  • Ability to work in a dynamic and agile way rapidly responding to changing requirements
  • Strong organisational and time management abilities, with experience completing projects with minimal direction
  • Strong focus with a high attention to detail
  • Positive team player with ability to collaborative with technical and non-technical delivery partners
  • Interest and curiosity in technology and ability to explore and self-teach on core technologies
  • Fluency in French, German or Spanish would be an advantage but not strictly necessary
  • Strong analytical skills
  • Creative and logic abilities to solve complex or new problems
  • Strong teamwork and communication skills
  • Excellent Microsoft office (particularly Excel and Word) skills
  • What can we offer you?

  • Agile working i.e. the opportunity to work from home, subject to diary commitments;
  • 25 days annual leave entitlement and the opportunity to purchase or roll over 5 days;
  • Contributory pension of up to 5%;
  • Private healthcare policy for the successful candidate and immediate family;
  • Death in service cover (4 x base salary);
  • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan;
  • Cycle to work scheme.
  • At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.