An exciting opportunity has arisen for a Customer Service Advisor to join the Customer Service Team with one of our large Banking clients. If you are looking for a role where you will gain an insight to one of the UK’s leading banks and start your career this could be the role for you!
The Role
As a Customer Service Advisor you will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable, and inclusive bank.The role includes:
- Working in Business Banking Support Centre
- Dealing with a mixture of customer in and outbound calls
- General business banking queries
You will need;
- Excellent communication skills
- Able to engage well and engage empathetically with customers
- To be computer literate
- Able to navigate through systems whilst talking with customers on the telephone
What is in it for you?
- Working as part of a diverse workforce that embraces individuality
- Excellent training and on-going support
- Competitive rate of pay/pay progression
- Potential for extension
- We ensure that colleagues are equipped to make the right decisions to support our business customers.
Hours of work are as follows:
- 35 hours per week
- Monday – Friday Shift rotation between 7am and 8pm
- Some Saturday shifts included between 9am and 2pm
Location
- Edinburgh – The Gyle EH12
Start date
- 20/10/2022
Pay rate
- £10.63 Per hour
Contract Length
- 6 months with potential to of extension/permanent role
If you have a passion for helping others then this could be the perfect role for you. Please apply with your most up-to-date CV and one of the team will call you to go through your application!
Successful candidates must go through vetting checks and must pass a CREDIT CHECK and a DISCLOSURE SCOTLAND CHECK.
