1st/2nd Line Support – Hybrid

Our client is urgently looking for an experienced 1st/2nd Line Support Analyst to join their team based in Bristol, on a contract basis, initially for 6 months with a view to extend.

The 1st/2nd Line Support Analyst will be required on-site for the first 1-2 months to get up to speed and will then be able to work a hybrid model – 50/50 split.

Please note, the role is INSIDE of IR35.

1st/2nd Line Support – Key Skills:

  • Familiar with ITIL concepts
  • Good understanding/overview of IT systems and applications
  • Experience with Windows based IT Applications and best practices
  • Highly organised and Process driven with attention to detail
  • Personable and able to build good working relationships with both technical and business stakeholders, gaining their respect and trust based on knowledge and professionalism
  • Hyperion experience is highly desirable, however not essential
  • 1st/2nd Line Support – Hybrid

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