Are you looking for your next IT move? Are you passionate about customer service and eager to work in a close-knit team?

We are working with a growing software house who have recently won some significant new contracts and looking to grow the Service Desk team. You will be providing 1st and 2nd line support across software and hardware to partners, clients and users across the UK and EU.

This is a great opportunity for candidates are eager to learn new technologies and begin their career in IT. Full training will be provided with clear progression opportunities.

What you’ll be doing…

  • Be the first point of call for clients, partners and internal users for all IT queries
  • Triage and troubleshoot systems including windows 7,8, 10, Active Directory, o, bespoke applications
  • Provide first-class customer service
  • Contribute to documentation
  • Manage tickets on ITSM tools

    • About you…

  • Passionate about customer service
  • Understanding of IT support or have previously worked on a helpdesk
  • Proven user experience of Windows OS, O

    • Salary and benefits…

  • Salary up to £27,
  • Hybrid working
  • Annual salary review
  • Workplace pension
  • Private healthcare
  • Ongoing training opportunities

    • Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.