Job Title: Personal Adviser (Trainee)/Personal Adviser 
Location: Watford, Three Rivers and Hertsmere
Starting Salary: Trainee £25, with the opportunity to progress to a maximum £28, /Fully Qualified Starting salary £28, with the opportunity to progress to a maximum £30, per annum.
Hours: 37 per week 
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce 

Job Duties:

Hertfordshire County Council Services for Young People (HCC SfYP) enables young people to succeed through targeted prevention and early intervention to address emerging needs, improve life chances and reduce escalation to more expensive and intensive services. It supports young people who are challenged in education, their communities or home life to ensure a successful transition to adulthood.

HCC SfYP is the primary provider of youth work; information, advice and careers guidance, work related learning and work experience to young people across Hertfordshire. The Service provides a wide range of careers and work related support, predominantly for young people aged 13-19 (up to 25 if they have learning difficulties or disabilities) to make sure that the needs of young people are met so that they are able and motivated to remain in or return to education, training or work and achieve their full potential.

We are seeking a highly motivated individual to join our team to deliver information, advice and guidance to young people/adults. You will ensure the needs of clients are met so that they are confident in accessing education, training or work. You will engage with a caseload of clients through a variety of settings, providing support and identifying and addressing their barriers to personal development, learning and work through both one to one and group work interventions.

You will also deliver our traded services within educational and other sectors incorporating both group work and one to one delivery of careers advice to young people/adults. Using assessment frameworks, you will determine individuals needs and support them in accessing appropriate programmes and support, developing clear plans of action, referring to specialist and / or statutory agencies when required. 

We are seeking enthusiastic, adaptable and resilient individuals, able to respond quickly to the evolving needs of clients and the organisation. Ideally you will have previous experience of working intensively with young people with a range of needs and backgrounds. 

For the trainee post you will need appropriate prior learning that will enable you to undertake the QCF Level 6 Advice and Guidance.

For the qualified post you will need to have a relevant qualification such as: Diploma in Careers Guidance parts 1 and 2; QCG and or Level 6 in Advice and Guidance and evidence of relevant continuing professional development and the ability to put learning into practice. 

In addition, you will have excellent communication and IT skills as you will record data on relevant management information systems, producing reports and correspondence as required.

Application Information

Closing Date: Sunday 25th September
Interviews: Thursday 6th October

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts on everyday shopping/holidays/entertainment/leisure along with cashback with our Herts Rewards Scheme
  • Staff Support Groups & Wellbeing Schemes
  • Occupational maternity / paternity and adoption pay
  • Lease Car Scheme
  • How to Apply: Please follow the ‘Apply for Job’ button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

    Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information 

    Driving Roles Only: As part of this role, you will be required to travel to other HCC Sites/Residences either using your own mode of transport or a company car. In light of this, the ability to drive and/or travel around the County is required for this role a DVLA check will be required on appointment.

    Non Hard to Fill Roles
    Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post.