Are you a people leader who thrives in a fast paced, customer focused environment? Are you the type of person everyone needs on their team, understanding individual’s strengths and how to keep everyone motivated? If you are a graduate in Yorkshire, then we want to hear from you!
As part of an exciting, newly launched graduate programme, Webhelp is looking for a Management Graduate to join our fun-loving inclusive community of more than 100,000 passionate game-changers, across 190 locations in over 50 countries.
Each Webhelper brings a different energy, passion, and a unique set of skills and talents. Being a people first company is based on our strong belief that when you put people first, everything comes alive. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our global, brand leading clients.
Right from the start, you will experience a truly unique training and personalised development journey, with real on-the-job experiences. Our graduate programme is not just about learning how to do a job, but also about ensuring you are equipped with the skills and tools you need to become a future business leader.
In this role, you will join a team of graduates on a structured two-year programme, supported by peer learning programmes, mentoring and access to industry leading learning material. You will be working across diverse teams, designing initiatives and delivering projects, which make a real difference to our clients, and our worldwide community of Webhelpers.
There’s no such thing as a typical day for our Management Graduate, you will gain hands experience in how an operation works and how we deliver for our clients. You will acquire valuable insight into the world of operational management, and to a wide range of supporting business functions. Your responsibilities will include people management, maintaining client relationships and operational performance delivery.
To maximise your experience, the programme will rotate four key business area placements: Understanding the Operation, People Management, Managing an Operation and Multi Client Account Management. During each placement, you will be supported by experienced colleagues, and assigned specific projects which add value to the business, enabling you to make a real impact on our business, our people, and our customers.
What you’ll be gaining over the 2-year programme
- Unique insights to the world of operational management and the inner workings of a global organisation and its key business areas
- Hands on experience in delivering industry leading operational services to global clients
- Make a difference in our community and the external world through our environmental, social and governance (ESG) agenda
- Lead projects that make a real impact on our people and our customers
- Strong support from a team of specialists and experts, guiding you in your early career journey
- An attractive salary and benefits package
What you will bring
- Relevant educational background
- A highly-structured and conceptual mind-set with a creative approach to problem-solving
- Ability to set clear goals, multi task and communicate effectively with team members and stakeholders
- A ‘can do, positive attitude’ and willingness to be involved in tasks to ensure success
- An ambition to learn, absorb and develop knowledge and skills
- A desire to immerse and add your DNA to the Webhelp culture
- Exposure to business operations may be beneficial
Take this opportunity to join our collaborative team of game-changers.
