Internal Sales Representative

Location: Great Dunmow

Salary: £25 – £30 plus Bonus

Hours: Mon – Fri ( 9 am – 5 pm )

Free Parking

Adecco are excited to be working with a fantastic client based in Great Dunmow who are looking for an enthusiastic Internal Sales Representative to join the growing team and contribute to generating sales.

You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and be comfortable presenting products or services over the phone, with the goal to help the by bringing in new customers and develop existing businesses.

Key Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the CRM
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Requirements:

  • Proven experience as telesales representative or other sales/customer service role preferably to the construction industry.
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.