Change and Release Manager – Public Sector Job Vacancy in London, England, UK

UK Export Finance (UKEF) and Inspire People are partnering together to bring you an amazing opportunity to join a team at the heart of the UK economy and to make a difference! The Digital, Data and Technology (DDaT) team at UKEF have a newly created opportunity for a Change & Release Manager to establish and operate a governance framework for Change & Release Management within UKEF’s IT Operations dept. Salary of £42, to £52, depending on location and experience plus excellent benefits. Flexible, hybrid working from London.

The IT Operations function is critical to the provision, maintenance, and support of the IT live service for UKEF. The team manages the IT budget, is responsible for managing the relationships with and performance of all key suppliers connected with live service delivery and oversees the implementation of the IT Roadmap and associated critical programmes, business as usual change, maintenance, and patching.

The Change & Release Manager is responsible for providing full life cycle engagement and support to internal colleagues and suppliers to ensure that all change and release activity is impact assessed, scheduled, monitored, and released efficiently and effectively on the basis of ‘no surprises’ – ensuring that all colleagues involved in delivering change are engaged and supported throughout, and balancing delivery at pace with appropriate assurance

Key Responsibilities include:

. Working with your UKEF colleagues and customers to ensure that change is allocated, prioritised, and successfully completed in line with our policies and processes within defined KPIs.
. Lead the assessment, analysis, planning and design of release packages, including assessment of risk.
. Liaising with business and technology teams on release scheduling and communication of progress and conducting post-release reviews you will ensure that release processes and procedures are applied and that releases can be rolled back as needed.
. Identify, evaluate, recommend, and manage the adoption of appropriate release and deployment techniques, processes and automation tools.

Your experience and skills will correspond to the following key aspects of the role:
. Asset Management
. Availability Management
. Business Process Improvement
. Configuration Management
. Change Control
. Capacity Management
. Incident Management
. Knowledge Management
. Problem Management
. Release and Deployment
. User Experience Analysis.

In return, you can expect a planned, transparent progression with learning and development tailored to your role, an environment with flexible working options and a culture encouraging inclusion and diversity, plus the following benefits:

. Salary of £42, to £52, depending on location and experience
. Learning and development tailored to your role
. An environment with flexible working options
. A culture encouraging inclusion and diversity
. A Civil Service pension with an average employer contribution of 27%

If you are an experienced Change & Release Manager looking to enhance your career and make a difference across a function that will make a real difference to the UK economy, then apply today or contact Alison Whitehead at Inspire People in complete confidence for further information.

Application Process:
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.
All applications will be sifted against our minimum selection criteria outlined in the personal specification.

For the initial sift your application will be evaluated against:
. Experience
. Technical

If you are successful following the initial sift stage, you will be invited to complete the secondary sift a short video where you will be asked to answer 3 x technical questions associated to the post and will form part of our secondary sift.

If you are successful following the sift stages, then you will be invited to attend an interview; this will include the following assessment:

Behaviours/Technical/Experience/Strengths
A formal panel interview where you will be interviewed across all behaviour highlighted and your technical ability to successfully carry out the role.

Behaviours:
. Delivering at Pace
. Communicating and Influencing
. Working Together

Strengths:
. Influencer (Linked to the behaviour Communicating and Influencing)
. Organiser (Linked to the Behaviour Managing a Quality Service)

Details of interview panel members will be e-mailed to all successful candidates who are invited for interview

Feedback will only be provided if you attend an interview or assessment.