Customer Service Advisor2024-03-27T18:52:56+00:00
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Customer Service Advisor Job Vacancy in Coleshill, England, UK
Page Personnel
Progression Opportunity
Nationwide and Stable Business
About Our Client
A leading, nationwide Logistics company based near the NEC.
Job Description
As Customer Service Advisor, you will be responsible for the following:
Contact customers on behalf of the client to arrange the Inspection/Collection of their vehicles
Enter or amend inspection/collection requests on the CRM system and the clients system
Ensure customer details held on both systems are upto date and accurate
Generate letters to customers to confirm the booking of the inspection/collection
Provide information and advice to any customer enquiring about the end of contract process
The Successful Applicant
The successful Customer Service Advisor will be able to:
Call Centre experience
Ability to work to strict SLAs
Good telephone manner and communication skills
IT Literate
What’s on Offer
As Customer Service Advisor, you will be entitled to:
£20,000 per annum
Full Time work (8:30am – 5:30pm Monday – Friday)
Permanent role
Progression Opportunity
Free Parking
33 days annual leave (inclusive of bank holidays)
Amazing Benefits package
ContactLaura McDonaghQuote job refJN-082022-5732979Phone number+44 121 634 6967