Job Description

Mental health support worker

Location: Sheffield

Salary: From £18,995

This is an exciting opportunity for individuals who are dedicated to the principles of social inclusion, to work with adults with mental health needs, the post holder will support people in distress and in need of immediate support.

Duties will include:

  • To deliver emotional support,advice, guidance via face to face, telephone and video.
  • To assess a situation to determine risk and the needs of the person accessing support.
  • To make decisions decisions under pressure whilst communicating with the person accessing support.
  • To accurately record new contacts and details of visits and calls on relevant electronic systems.
  • To work in line with performance targets.
  • To partake in training and mentoring for all new staff
  • To be able to work as part of a team and on own initiative where required.
  • To encourage those accessing support to recognise, understand and manage factors that affect their mental well being and physical health
  • To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service.
  • To actively obtain relevant literature / resource materials from appropriate internal teams and external agencies to assist with support conversations and signposting.
  • Where identified, an appropriate action plan/safety plan will be put in place to meet individual’s needs.
  • To advise and be actively involved in individual risk assessment and review.
  • Qualifications:
    Educated to a minimum GCSE level
    NVQ level 2 or equivalent in Health & social care

    The ideal candidate will have:
    You should have experience of working with who have experienced mental health issues
    You will have experience of record keeping

    Benefits:
    25 days annual leave per annum
    plus statutory holidays and a 5% contributory pension scheme
    You will be supported in your ongoing personal and professional development