We are an equal opportunities employer and we are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown.

Your responsibilities

The Business Centre Coordinator is responsible for managing customer order books and inquiries to ensure customer’s expectations are met, and liaising with internal departments.

  • Effective communication with customer and Olympus departments
  • Order entry and customer backlog maintenance.
  • Coordinate daily shipping schedules
  • Manage returns and credits
  • Record and resolve customer dissatisfaction
  • Attending daily operations meeting
  • Run and provide feedback on delivery performance KPIs
  • Participate in Continuous Improvement activities
  • Provide holiday cover and team support
  • Undertake additional duties as required by business needs
  • Your qualification

  • Minimum of 3 GCSEs at grade C or above is essential
  • Minimum of 1 years’ experience in a customer facing environment is essential
  • Good working knowledge of Microsoft Office including Excel
  • Your competencies

  • Integrity
  • Empathy
  • Long-Term View
  • Agility
  • Unity
  • Your benefits

  • Defined-contribution Pension Scheme
  • Free Life Assurance
  • Private Medical Insurance
  • Free Annual Health Check
  • On-site Day Nursery
  • Subsidised Staff Restaurant
  • About Olympus Manufacturing (KeyMed)

    As part of the Olympus global manufacturing community, Olympus KeyMed’s Manufacturing Business Centre plays a key role in the development and manufacture of new, sophisticated medical and industrial products. Working with colleagues in Europe, the USA and Japan, our multi-disciplinary team of R&D engineers is fully equipped with the latest computer-aided design and modelling technologies, to enable them to develop medical workstations and fluid management products & accessories, and industrial Remote Visual Inspection devices.Producing world class products in terms of Quality, Cost and Delivery isn’t just desirable, it’s essential. Therefore, in today’s fast moving, ever changing world, we continue to invest in both our people and the latest equipment and processes to remain at the forefront in manufacturing technology.