ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

We are recruiting an Operational Trainer to join our Digital Transformation Change team on a 12 month fixed-term contract, based in Glasgow.

The Operational Trainer is responsible for scoping, designing, developing and delivering systems and process training across the Digital Transformation project.

They will work under the guidance of the Digital Transformation L&D Manager and partner with Subject Matter Experts to identify training needs and design practical training solutions to deliver to internal and external end users across ACCA’s global business.

Key Responsibilities:

  • Lead in the creation, planning and delivery of role-specific systems and process training end to end from Training Needs Analysis through to Scoping, Design, Planning and Delivery
  • Training Needs Analysis – work with stakeholders to identify requirements and establish potential any risks, issues and barriers to success
  • Design and develop a range of operational training materials (work instructions, facilitator led workshops, and digital content)
  • Deliver facilitator led end-user training
  • Analyse problems and issues to recommend the best training solutions
  • Advise on and recommend new approaches to achieve desired outcomes
  • Relationship Management – manage relationships with internal stakeholders and act as their business partner
  • Evaluate the success of training and implement continuous improvement plans as required.

Required Experience:

  • Working within a learning and development team to design and deliver in-house training solutions
  • Strong delivery background with experience in systems and process training across a breadth of end users at all levels
  • Strong interpersonal skills with the ability to communicate with stakeholders at all levels in the organisation
  • Collaborative team worker who takes ownership for identifying and delivering outcomes and can operate independently with minimal guidance.
  • Experience of creating digital (video and e-learning) content
  • Experience of Dynamics 365 (preferable but not essential)
  • Experience of working on strategic change programmes.

Our Benefits

We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme.

We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees.

Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.

Interested in this role? Please click Apply to submit your application.

We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.

For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here https://www.accaglobal.com/uk/en/about-us/work-for-us.html.