Location: Cardiff

Job role: Care Coordinator 

Salary: £22,440 per annum

A fantastic opportunity within City & County Healthcare Group has arisen. We are looking for an efficient, organised and experienced Capacity Coordinator to join a highly reputable, established and rapidly expanding Complex Care Business, in Telford,

The role of the Coordinator is to support the delivery of the highest quality care support services by organising the rosters and duties of the care workers, ensuring that the care duties are undertaken by appropriately qualified and competent staff.

If you are passionate about ensuring that vulnerable people have the ‘best’ quality of care in their home setting and thrive on delivering tasks to an impeccable standard, take pride in building relationships with your care workers to gain their commitment and reliability then this role is for you.

Typical Duties:

  • Co-ordinate the duties and work plan for Care Workers and other designated Juniors
  • Ensure that the care worker rotas are organised and sufficiently well planned taking into account travel time and routes
  • Work with recruitment personnel to ensure sufficient current and future staffing levels
  • Plan and allocate care assignments to appropriate care workers, with due regard for the particular needs of the individual and the skills and attributes of the worker
  • Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, person-centred packages of care
  • Dealing with queries from clients and families in a calm and professional manner.
  • Carry out on-call coordinating and response duties outside normal office hours as agreed.

Person Specification:

  • Experience of delivering and managing care support services.
  • Great interpersonal skills
  • Understanding of principles of good care.
  • Able to prioritise, particularly under pressure.
  • Great IT skills including email and Microsoft office.
  • Flexible and willing and able to work outside normal hours wen requested.

This is a full time permanent position working Monday to Friday, 9am to 5pm, with a fantastic company who promote within and encourage their staff to reach their full potential. Continuous training and support will be provided.

City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.

City & County Complex Care is an Equal Opportunities Employer and part of the City and County Healthcare Group.