Main duties of the job

Complete routine ward documentation which will include: training statistics, bank usage statistics, sickness statistics etc.

Type comprehensive nursing reports in preparation for Managers Hearings/ Review Tribunals.

Processing of statutory documentation in relation to the Mental Health Act.

Processing of ward documentation e.g. Admissions and Discharges.

Maintain case notes in good condition.

Ensure case notes have sufficient blank pages with patient identification labels attached.

Filing of results in case notes, including those case notes tracked to out of ward areas.

Maintain appropriate manual/computerised systems and update as required.

Co-ordination the completion of daily menu sheets.

Photocopying of appropriate documentation as directed.

Return notes of discharged patients as appropriate.

Answer telephones and relay messages and enquiries in a timely manner.

Monitor and maintain stationery supplies.

Handling of patients property at the request of the Nurse Manager and liaising closely with General Office to ensure safe keeping of said items.

Liaise with the General Office in relation to patient travel requests

Any other ad hoc duties, which are reasonable and appropriate to the grade, thereby supporting each other as a team and the Service as a whole. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme. We also offer a number of family-friendly benefits, including childcare voucher schemes, work-life balance policies.

Please check your email account regularly.  Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find the full Job Description and Person Specification attached within the supporting documents. 

Person specification

Qualifications and/or Knowledge

Essential criteria

  • Able to demonstrate English and Mathematics to GCSE or equivalent Experience
  • OCR/RSA Word Processing level 1 or equivalent experience
  • Welsh speaking – minimum level 3 required

    • Desirable criteria

  • NVQ II Admin/customer care
  • ECDL

    • Experience

    Essential criteria

  • Previous clerical/office experience

    • Desirable criteria

  • Previous NHS experience
  • WPAS user
  • Oracle

    • Aptitude and Abilities

    Essential criteria

  • Able to use electronic information systems
  • Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
  • Able to communicate information clearly and sensitively in person and over the telephone.

    • Values

    Essential criteria

  • Knowledge of patient confidentiality

    • Other

    Essential criteria

  • Work effectively under pressure in a clinical environment
  • Flexible approach to working

    • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are essential

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are essential