Qualifications, Experience, Skills Essential criteria 5 GCSE (grades A-C) or equivalent including English and MathsEducated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experienceSignificant administrative/ secretarial experience including initiating and maintaining office systemsDemonstrable experience in dealing with the public and dealing with sensitive and confidential information.Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPointUnderstanding of Confidentiality and Data Protection Act.Experience of managing own workloadExperience of dealing with matters of a highly sensitive natureGood interpersonal skillsGood telephone mannerAttention to detailClear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/instructions to staff and service usersAbility to work at pace in a busy working environment and able to multi-taskEffective team workingAbility to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlinesValues diversity and difference, operates with integrity and openness Desirable criteria Understanding of medical revalidation and RO function
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