Main duties of the job

An exciting opportunity has arisen for a Ward Clerk on AMU Assessment within the Emergency Quadrant.

We are looking for a highly motivated and enthusiastic individual, who will be innovative, adaptable and a positive member of our friendly and expanding team. AMU Assessment is within the Emergency Quadrant and is an area of continuous development. We are a 23-bedded acute assessment unit and an Ambulatory Emergency Care (AEC) unit. Specialising in acute medicine and emergency admissions from both ED and GPs.

The position involves maintaining the high standards the role demands. The successful candidate will possess:

  • Ability to communicate on all levels and work as part of a team
  • Excellent telephony skills, able to receive and respond courteously to all telephone enquiries regarding patient care
  • Good IT skills and working knowledge of Microsoft suit of programs
  • Excellent organisation and administration skills
  • Be able to work independently and prioritise work
  • Adhere to trust values and beliefs
  • Previous ward clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

    The ability to speak Welsh is essential for this post. 

    Working for our organisation

    If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and Proud to Lead competence framework.

    Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

    Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

    Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

    Detailed job description and main responsibilities

    You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. 

    Person specification

    Skills & Experience

    Essential criteria

  • Good communication and interpersonal skills
  • Previous Admin Experience / proven admin experience
  • Desirable criteria

  • Evidence of computer skills e.g. word processing
  • Knowledge

    Desirable criteria

  • Knowledge of Hospital
  • To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

    Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are essential

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Welsh language skills are essential