Contingent Hire -Onboarding Manager2024-03-27T15:10:10+00:00
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Contingent Hire -Onboarding Manager Job Vacancy in London, England, UK
KPMG
Job description
Contingent Hire Onboarding Manager
The Contingent Hire Team, with support of our supply chain, meet demand from across our multi-disciplinary firm. We are evolving and have created a new role for someone to join the team as we embark on the next stage of our journey.
The Contingent Hire Team Onboarding Manager, will take a responsibility in creating operational efficiency throughout the PES, onboarding and customer journey for KPMG, leading our contingent hire onboarding team to deliver an efficient, positive experience.
The role supports the Head of Contingent Hire in the delivery of key strategic projects to meet the changing needs of KPMG.
Deliverables and Accountability:
Operational Control:
Line Manage the Contingent Hire Team, responsible for operational delivery of the contingent hire onboarding process and maintenance of controls
Allocate tasks across the Contingent Hire Team, promoting ownership and SME knowledge
Manage the Contingent Hire Recruitment Processes
Work with Contingent Hire Team management to identify, record and resolve process defects
Develop and provide training to Contingent Hire Team
Work with supply chain provider(s) to ensure the screening and onboarding of contractors is delivered within SLA and breaches are recorded, understood and resolved
Work with the business and key stakeholders to record and resolve escalations regarding onboarding and ongoing contractor management
Maintain Issue Logs
Work closely with Contingent Hire Team management to ensure the team are equipped to correctly meet changing business demand, delivering positive outcomes
Build strong relationships with wider KBS community, People teams and supply chain partners
Technology and Onboarding:
Accountable for the operational use of the ATS, screening and onboarding technology
Working closely with key stakeholders to identify systems process improvement
Working closely with key stakeholders to roll out enhanced procedures and processes tailored to a seamless onboarding journey
Relationship Management:
Business owner for the day to day management of the relationships with all parties involved in the PES an onboarding process, inc. our screening and payroll provider, internal E&I team and IT
Acting as a go to contact for business queries and issues and resolve issues / escalations regarding PES, screening and onboarding
The Person
Demonstrable understanding the end to end process of contingent hiring with a focus upon PES and onboarding
Experience in leading and managing teams
Experience of contingent workforce technology, recruitment systems and proficient Excel skills
Collaborative team player driving inclusion, leads by example, seeks continuous improvement from self
Business Analysis, specifically linked to PES and onboarding
Understanding of professional services and commercial drivers for success
Understands and champions the importance of efficient processes
Successfully managing a diverse group of stakeholders often with conflicting requirements
Seen as an effective and persuasive communicator who seeks insight into the business and acts as an expert advisor
Demonstrates innovation in approach to problem solving and delivering service
Strong networker with excellent market knowledge
Adapts well to an ever changing landscape, demonstrates resilience, flexibility and energy
Commercially minded with a focus on the business aims
Experience of working within agreed HR policies and processes
Able to provide clear guidance and support through effective performance management