Job overview

The post holder will have responsibility to provide a single point of access for all referral into Adult Mental Health services.

To continue to review all referrals to identify any gaps in the referral process with a view to strengthening existing joint partnership systems to improve early and appropriate referrals.

To collate and analyse the statistical data from the current database to facilitate the process.

To triage all referral information, making autonomous clinical judgement in order to prioritise and allocate the referral to the appropriate professional within our service or suggest alternatives to the referrer. This is complete in line with the Mental Health Triage Scale, risk management process, the Mental Health Measure (Wales) 2010, and the UK Mental Health Triage Scale Guidelines (2015)

Triaging phone calls from external agencies and the general public. Provide brief interventions during the telephone calls.

Conducting holistic assessments. Formulating risk assessments.

Main duties of the job

An exciting opportunity has arisen within the Adult Mental Health Service. The opportunity involves being part of a developing and expanding team to improve the access and response to mental health services.

The post is for a dedicated Single Point of Access Professional. The job is open to qualified mental health professionals

The post will require the Professional to Triage all referral information, prioritise and allocate to appropriate professionals/services. The role will also include face to face assessments.

The single point of access is a new developing team within the health board. The team will encourage development and support. The ethics of the team is to deliver high quality care and support to individuals experiencing mental health concerns. 

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services – we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values – Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city – look no further.

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

  • RMN registration, occupation therapy/social work
  • Possession of post graduate qualification (diploma, degree or higher qualification) or evidence of working towards the same.

    • Experience

    Essential criteria

  • Substantial post qualification experience as and Band5/6 or equivalent working within the field of acute adult/ community mental health.

    • Desirable criteria

  • Experience of teaching and training other health and / or social care professionals and designing educational inputs (this could include conference presentations, publications etc).

    • Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

    Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

    Employer certification / accreditation badges

    Applicant requirements

    You must have appropriate UK professional registration.

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

    Welsh language skills are desirable