Job Title: Visitor Services Assistant

Location: RHS Garden Wisley

Salary: £19,793 pro rata

Hours: 16.5 hours per week (including Saturday and Sunday)

Contract: Permanent

With a current visitor number of approximately 1.5 million visitors a year, RHS Garden Wisley provides an unforgettable experience for a day out. To help our planned growth in visitor numbers we are looking to recruit enthusiastic, welcoming Visitor Services Assistants to join our dedicated Front of House team for weekends, events and peak visitation periods.

This is a varied role where you will be greeting visitors into the garden, and actively selling entrance tickets, membership, and other RHS offers. Providing an efficient and high quality service, you will be the first point of contact to respond to information requests and visitor complaints.

You will have experience in a customer facing environment with a basic understanding of Health & Safety. Enthusiasm and a flexible approach to work are essential, as well as the ability to handle queries and complaints confidently. You must be able to work in noisy, high pressured, crowded areas for extended periods.

Details of our great benefits can be found .

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.