Job overview

To provide general dispensing and reception duties in the Pharmacy department at Kettering General Hospital.

To support the pharmacy dispensary team in providing a high quality, proactive service that has the patient at the center of everything they do.

Main duties of the job

Main Duties:

1. Basic dispensing of medicines for individual patients

2. work on reception taking in medicine requests and answering the phone

3. File all paperwork on a daily basis

4. Handle cash / debit card activities when accepting prescription charges

5. Prepare the twice daily deliveries for the external clinics

6. Keep the dispensary and reception area clean and tidy

7. Phone patients to let them know their medication is available.

All on the job training will be provided by in-house competency based training plans

Working for our organisation

The Pharmacy department values all its staff and encourages them to reach both their personal and professional potential.

The in-house education and training team will support you by sign posting personal and professional courses that are available, as well as supporting you if you undertake some training.

Detailed job description and main responsibilities

To support all dispensary functions ensuring a safe and timely service

To work with the Support Worker Higher level to ensure the reception is functioning efficiently

To keep all work areas clean and tidy

To support dispensing of routine medicines 

Person specification

Essential / Desirable

Essential criteria

  • 2 GCSE in math and English language grade 4-9 or A-C
  • Evidence of organisational skills

    • Desirable criteria

  • Worked in hospital or retail pharmacy
  • Dispensing qualifications
  • Ability to deal with complaints/ queries

    • Important Information

    Applications will be transferred to TRAC system, by completing an application your are giving authorisation for the transfer of your data.

    Correspondence regarding your application will be sent to you via a TRAC system account.

    Please submit your application as soon as possible; due to the high volumes of applications we receive and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

    We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

    We welcome applications from members of our black and minority ethnic (BME) communities, especially in relation to senior posts within at KGH.

    Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

    Appointments will be made on merit.

    In submitting an application form, you authorise Kettering General Hospital (KGH) NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training record.

    If you need to have a Disclosure Barring Service (DBS) check, as a requirement of the role, you will be required to repay the cost of obtaining a DBS check (£50) and this amount will be reclaimed from your first salary. From 1st February 2019 all new starters to the Trust are required to join the DBS update service as per Trust DBS Re-checking Policy which has an annual cost of £13. New employees who do not join the update service will be required to pay £50 for a new DBS check in 3 years time.

    Please note that news starters with KGH are subject to a six month probationary period.

    “Safeguarding is everyone’s business. KGH considers Safeguarding a priority amongst its citizen’s and a key value for all employed to the service.”

    Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.