**HYBRID OPPORTUNITY**

 

RK Finance, Accounting and Business Support are currently looking for Credit Controllers. We are delighted to be working with one of the leading business providers to the NHS to recruit Credit Controllers working at their Offices i Wakefield on a hybrid opportunity

These roles are offered on a temporary basis for approximately 6 months with the subject of being made permanent after that.

These roles are on a hybrid working model with it being 3 days in the Office and 2 days from Home for the first 3 weeks of Training with it then moving to 3 days at home and 2 days from the office after that.

Their offices are based in Wakefield – with this being partly office based it will be ideal to be local.

A full DBS check is required for this role.

These roles come with the following benefits;

• Life Assurance
• Pension
• Generous flexible benefits fund
• Hybrid Working
• Flexible working hours
• Full training provided
• 2021 Generation CFO Team of the Year
• Weekly pay
• Temporary to Permanent opportunities
• Working with one of the leading suppliers to the NHS

About the role

This is an exciting opportunity for the right Credit Controllers to join the Collections Team. The ideal candidate will have previous experience in a credit control or a debt recovery environment. You will be responsible for the collection of invoiced income that is due to the NHS Clients.

Key Responsibilities of a Credit Controller

Working as part of a large collecting overdue debts by telephone and email
Regular contact with NHS SBS clients, debtors and departmental stakeholders
Contribute to improving the organisations client Net Promoter Score
Responsible for the management and resolution of client queries, with escalation support from the Collections Team Leader or Collections SME
Proactively review Client Debt reports with the Debt SME
Ensure security, integrity, and confidentiality of all data

Essential Skills

DBS Check Required
Microsoft Office
Experience of working in a debt recovery or credit control position
Can demonstrate being able to thrive in a target driven environment
Ability to build effective and positive relationships whilst delivering a high standard of customer service
Excellent negotiation skills and the ability to challenge where appropriate NHS Clients and their debtors
Seek to solve problems and suggest solutions before having to escalate them
Attention to detail
Understanding of the importance of data security in the services provided

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You’ll find a wide selection of vacancies on our websites