Job overview

An opportunity has arisen for 2 enthusiastic individuals to join the capacity team as Band 4 Patient Flow co-ordinators on a permanent basis in a new and exciting role.

The patient flow co-ordinators will support with the timely identification, planning and discharge of inpatients across our acute site.

The Capacity team are a well established team of senior nurses supported by the wider Multidisciplinary Team (MDT) with the safe effective placement and discharge of inpatients across the acute site. 

Main duties of the job

You will be able to provide consistent patient- centered focus throughout the pathway of patient care by liaising with a variety of members of the MDT to support safe and effective discharges. 

You will lead and pro actively advocate for the patient and safe discharges at clinical board rounds. 

You will support ward staff to facilitate the appropriate discharge of patients in a timely manner.

You will develop professional relationships with health and social care providers (both internal and external) to plan and deliver discharge plans with the support of the capacity team. 

You will attend regular capacity meetings throughout the day, and with support of the capacity team will pro actively escalate and resolve any delays or potential concerns with planned discharges. 

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of quality services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate & these are:

  • Safety
  • Care
  • Respect
  • Communication
  • Learning

    • We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

    We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ people & Disabled people.

    Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

    Detailed job description and main responsibilities

  • Liaison with health and social care providers to plan and deliver discharge plans
  • Lead board rounds in clinical ward areas and actively support discharge.
  • Work alongside the nurses, and any/all other professionals, patient and family in relation to discharge.
  • Checking the patients have the appropriate equipment in place on discharge and inform the District Nurses.
  • Support staff to facilitate discharge patients.
  • Ensure that up to date, relevant and accurate information is proactively and accurately maintained on the database for reporting purposes.
  • Support medical wards with safely discharging patients timely and liaising with discharge coordinators, ward coordinators, community teams and the bed management team.

    • Person specification

    Experience

    Essential criteria

  • Relevant experience at a band 3 or above in an acute setting
  • Experience of working in an acute care environment
  • Previous experience of patient discharges
  • Previous experience of working in a multidisciplinary team
  • Previous experience of leading clinical board rounds
  • Previous experience/ confident in professionally challenging
  • Experience of providing direct care to individuals

    • Qualifications

    Essential criteria

  • Educated to NVQ level 3 or equivalent
  • BLS certificate or equivalent
  • Manual Handling
  • Computer literate
  • Articulate and literate

    • Desirable criteria

  • Care certificate programme
  • Diploma in Clinical Healthcare Support

    • Skills

    Essential criteria

  • Good computer skills
  • Excellent written and verbal communication skills

    • Knowledge

    Essential criteria

  • Knowledge of risk assessments
  • Referrals proccess
  • Record keeping/documentation
  • Health and safety
  • Infection prevention and control
  • Patient pathways
  • Escalation processes
  • Ability to work as a team player
  • Demonstrate prioritisation skills

    • New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust. 

    For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute.

    Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.

    The Trust is committed to making a difference to the environment. Our “Save Planet Tameside & Glossop” strategy means that we work towards protecting our natural environment and “green” workplace practices at all times.

    Employer certification / accreditation badges

    Applicant requirements

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.