Service Designer2024-04-03T16:34:41+01:00
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Service Designer Job Vacancy in Leeds, England, UK
Summer-Browning Associates
We are looking for a Service Designer to work with the Public Sector/Central Government.
About the role :
You will be expected to engage with policy experts, product owners and product team to design the end-to-end journey which may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government.
Location:
Hybrid working, 2 days per week in Leeds office.
Essential Skills :
The ideal candidates will have a demonstrable passion for Service Design:
Experience as a Service Designer or Systems Thinker.
The ability to translate research insight into opportunities and solutions for service users via the application of design research methods eg user journeys, services mapping, prototyping etc.
Ability to develop hands on interaction design solutions for the products that enable the service
A diverse set of methods & tools that allow them to illustrate the opportunities to improve specific service components and touch-points.
Appreciation for and demonstrated ability to connect design solutions to pragmatic implementation
A belief that a focus on people is fundamental in creating inclusive policies, products and services for social impact.
Have a design-related degree or experience on a product, interaction or UX design role.
Define elements – layout, design patterns, controls and actions
Have experience of working directly with Front End code to update prototypes – skills in HTML, CSS and JavaScript aren’t essential, but all our designers learn the basics (Desirable)