Key points the company need, Communicate with customers through inbound/outbound calls, chats, and emails. Follow company procedure on customer responses. Maintain a friendly, polite and professional manner at all times. Promote on-line digital applications to customers.
Ensure the timely and accurate recording of information through online service portals. Juggle multiple customer situations effectively. Skills, Qualifications & Experience Required Strong communication skills, a sympathetic telephone manner.
Passionate about providing high quality customer focused services. Able to quickly identify problems, think flexibly and resolve issues.
Some experience of working in a customer facing environment would be beneficial. Excellent administration, IT, and organisational skills with good experience of using MS office software.
Comfortable working in a start-up environment, where there is a need to be both creative, pragmatic and to sometimes “wear different hats”. Enthusiasm to get the job done well and progress
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.
