The Recruitment Co are looking for an Account Coordinator to join a manufacturer and supplier in the Irlam area.
You will be responsible for supporting the Account Manager, by managing and carrying out all related matters to their customers.
Benefits;
- Opportunity for growth within the company!
- 25 days holiday + bank holidays, 3% pension, Laptop
- Bonus Scheme
Location for an Account Coordinator: Irlam M44
Hours for an Account Coordinator: Flexible 8.5 hours
Employees can come to the office at any time between 7am (earliest) and 9.30 am (latest) and leave after 8.5 hours (this includes a 30 minutes lunch break)
Lunch break can be extended to 60 minutes if needed
Salary: £24,000 plus an incentive bonus (subject to performance and achieving commercial targets as a team)
Responsibilities for an Account Coordinator;
- Order processing
- Order acknowledgement, amending orders, tracking date
- Create and send COA/ collection notes to customers.
- Manage Customer Release Notes
- Generate invoices to customers.
- Dealing with customer complaints.
- Regular dialogue with customers by phone, email and face to face meetings to develop strong relationships.
- Quarterly customer forecast/offtake (Check, Plan and allocate stock).
- Monthly stock report to be generated and sent to customers.
- Understand customer’s market and align the business to deliver their expectations.
- Proactively ring customers to encourage placement of new sales orders.
- Assist in organising exhibitions, attending as required.
Requirements;
- Strong customer service background
- Background in surfactants/chemicals, desirable but not essential
- Strong Administrator
- Account Management experience
- Work under pressure and to strict and sometimes challenging deadlines
CPManchesterGS
The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.