Our client, a thriving international Fintech company, is looking for a Client Support Administrator to join their team.

The Client Support Administrator helps ensure the client’s journey is as smooth as possible. It’s a highly varied role and as well having great career progression potential, will also give an excellent insight into the workings of a successful Fintech firm.

This role would suit a graduate or someone with previous experience in banking, financial services or payments. Strong customer service skills are essential.

Full training is given.

Due to the rural location, a car driver is essential.

Duties include

  • Helping clients with basic technical enquiries
  • Providing assistance with inbound and outbound payments
  • Account reconciliation
  • Releasing payments through our international payment rails.
  • Investigation into missing or unallocated payments
  • Liaising closely with other departments
  • Building relationships with banking partners
  • Skills/Experience

  • Recent graduate or experience in banking, financial services, payments
  • Excellent customer service skills
  • Bright, on the ball able to pick things up quickly
  • Excellent communication skills
  • Analytical
  • Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.

    Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).