We are recruiting for a Customer Service Advisor on behalf of our lovely client in Ledbury. You will be the first point of contact for your customers; providing an outstanding service and positive impression of yourself and the company!

Key Tasks:

  • Arrange deliveries with customers to assist the company in reducing transport costs

  • Book in deliveries with customers

  • Check the release of back orders with customers

  • Keep customers up to date with deliveries

  • Raise returns/collections

  • Work with the admin team to resolve invoice queries

  • Provide technical support

  • Raise noncompliance report’s, working with the quality team, to resolve customer complaints

    • Hours of work: Monday to Friday 9.00-17.00

    If you would like to know more about this amazing opportunity, then please contact Gemma at Adecco today!

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.