Location:

Norwich

Salary: £18,525 pa

Hours: Full time 37.5 hrs per week, working 5 days out of 7

Job details

NRS Healthcare are a market leading and award winning manufacturer, distributor and service provider of daily living aids and rehabilitation equipment. NRS Healthcare delivers services on behalf of NHS trusts and local authorities across the UK with an annual turnover in excess of £140 million.

We are looking for individuals who do not just want a job but want to be part of a business that take care and are proud of what we do offering a much needed service to service users and put people first.

Driver’s Mate duties include but not limited to:

To assist in the Delivery, collection, installation and adjustment of equipment, to and from the homes of vulnerable people to assist in helping to live independently. Often the role is undertaken in a challenging and emotional environment, dealing with clients/families that may be recently bereaved, be end of life, have learning difficulties or needing equipment to help rehabilitate.

  • Timely communication of issues with regard to activities back to the service centre
  • Communication of any perceived safeguarding issues with clients back to the service centre
  • Loading/checking the correct equipment on to a dedicated vehicle.
  • Assisting in delivery and collection of the correct equipment.
  • Assisting in the correct and safe installation of equipment.
  • Appropriate use of IT, including company scanners in accordance with company processes
  • Appropriate processing of all paperwork.
  • Correct PPE and compliance to infection control processes
  • Any other duties perceived as appropriate by the line manager

    • Driver’s Mate Keys Skills and competencies include:

  • Physically capable
  • Empathy
  • Resilience
  • Attention to detail
  • Good command of both written and spoken English
  • IT literate – ability to learn and quickly update systems
  • Ability to take and follow written and verbal instruction
  • Practical skills required for helping in the installation and technical work
  • Conflict management
  • Flexible in hours worked

    • In return we offer you the following:

  • A chance to work as part of a great team doing a rewarding job
  • Competitive salary and benefits
  • Career progression opportunities & training
  • Pension scheme
  • Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
  • Participation in our employee recognition scheme and recommend a friend scheme
  • Entitlement to Employee Assistance Programme and Bike to Work scheme
  • Access to exclusive employee discounts and savings in gym & wellness discounts

    • To be noted:

    This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.

    This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

    NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

    Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.

    This position will be subject to an enhanced Disclosures and Barring Service Check.