We have an exciting opportunity available to join our team as a Full-Time Sales Consultant – Suit Specialist in our Floral St shop in London. You will be responsible for assisting the Management Team with achieving sales targets. To develop and maintain excellent client relationships while promoting the brand image, providing excellent customer service at all times and up to date product knowledge.

Responsibilities:

  • Meet and greet all clients and act as a brand ambassador representing Paul Smith Ltd.
  • Keep clients up to date with any Paul Smith activity; to ensure they are fully engaged with the Paul Smith brand.
  • Ensure that you receive and maintain a high level of product knowledge at all times and to consistently share this with your customers.
  • Take initiative to build upon the stores clientele book, emailing and keeping in contact with clients on a regular basis, inviting them to relevant events and keeping them aware of any new products.
  • Maximising all sales at every opportunity to ensure you are meeting and exceeding your personal and store targets.
  • As a brand ambassador for Paul Smith Ltd, to maintain a good standard of appearance and to undertake to wear clothing allowance as provided by the company.
  • Ensure visual presentation, store maintenance and housekeeping is kept to the company’s desired standard, both on and off the shop floor.
  • Confidently use technology in store such as store tablets to enhance the customer experience and till systems to efficiently process transactions and payments from clients.
  • Any other related duties that are outlined from time to time by the Store Management team.
  • Experience and Skills Required:

  • Minimum 3 GCSE passes, equivalent qualifications or practical attainment.
  • Experience in retail selling in luxury fashion stores. Experienced in providing excellent customer service.
  • The ability to measure, fit and pin a suit to a first class standard.
  • You should also be able to demonstrate good knowledge of garment and men’s suiting techniques with ability to grow and manage a portfolio of clients.
  • Ability to work towards weekly sales shop targets. Excellent product knowledge. Ability to maintain excellent housekeeping standards
  • About You:

  • Passion for style, fashion & Paul Smith brand.
  • Smart in appearance & individual.
  • Have a keen interest in Men’s fashion; primarily suits and related products.
  • Interest and knowledge of current trends in music, arts and culture.
  • Has initiative; is motivated.
  • Flexible and reliable.
  • Good team member, helpful, approachable and trustworthy.
  • In addition to the annual salary this role attracts:

  • A generous Clothing Allowance.
  • Uniform Allowance.
  • Competitive Sales Commission Scheme.
  • Pension.
  • Discretionary discount on PSL goods.
  • An annual leave entitlement of 28 days, inclusive of Bank Holidays increasing by one day per year up to a maximum of 33 days calculated on a pro-rata basis for part time roles.