Role

: We have Gateline and customer servoice roles available across St David’s and Central station in Exeter.

We have customer service opportunities at Exeter St Davids and Central train stations. As the first or last point of contact on a customer’s journey, you’ll be assisting the customers in the station with queries and offering assistance as when required at Exeter Stations. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in….

  • Manning the station gatelines

  • Supporting customers needing assistance

  • Ensuring the safety of the station environment

  • Providing a friendly and personable service

    • What are we looking for?

    We are looking for focused and flexible people, able to balance safety and customer service at all times. It’s a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

    You will need to:

  • Have a professional, but fun approach to your work.

  • Be passionate about providing amazing customer service.

  • Love working as part of a team, but able to work independently too.

  • Have first class interpersonal skills.

  • Love the buzz of a busy environment, be able to keep your cool under pressure.

  • Be safety conscious – able to spot and anticipate risk.

    • Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol.

    INDKU17

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.