We are currently looking for an Admissions Officer to join our busy team at the University of Plymouth International College
Salary: Up to £23,000 Per Annum
Admission Officer Duties:
- Application processing, payment processing and student arrivals
- Process student applications in a timely and accurate manner, aiming for a College turnaround time of max 72 hours
- Arrange and carry out admission interviews
- Contribute as necessary to solving problems/ issues raised by Source Country Office and agents
- Support visa documentation and verification processes (with Partner University)
- Handle on the ground complex student and agent enquiries
- Provide visa support and advice where appropriate
- Develop excellent University Partner (UP) engagement, via connections and working relationships with UP admission and compliance teams
- Support CAS issuance alongside the Admissions Coordinator with the UP
- Support the reporting of non-arrivals to UP
- Assist in the provision of pre departure information
- Support Admissions Coordinator in the creation, maintenance and quality assurance of student records
- Support the management of student records, liaising with the UP to ensure that records are kept up to date
- Support on admission compliance troubleshooting
- Assisting in the preparation of monthly reports on admissions issues and trends inclusive of recommendations
- Coordinating student accommodation enquiries and information requests and bookings, liaising with the Student Experience Team to ensure a seamless accommodation booking process
- Participating in enrolment and orientation activities
- Carrying out duties as may be required by the College Director and Director of Marketing and Admissions
Admission Officer Requirements:
- Tertiary Level education or possess related sector qualifications/training
- Excellent understanding of front-line customer relationship management
- Proven ability as a ‘team player’
- Proven ability to organise own workload and to cope with a variety of task demands
- Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
- Creative thinking processes
- Commitment to self-improvement
- Experience in Further/Higher Education customer services focused environment
- Good understanding of Higher Education admission processes
- Administrative and compliance knowledge and experience related to student visas
- Knowledge of UNIT-e system
- Experience of working in an International admissions education setting
- Front-line customer relationship management to multicultural client base
- An effective knowledge of university pathway programmes
- Knowledge of CRM systems
About Us:
Navitas is one of the world’s largest and most successful education providers, offering life-changing
study opportunities to tens of thousands of students and professionals every year. With 120
institutions in 31 countries and thousands of staff based throughout the world, Navitas is a truly
global entity and provides outstanding career opportunities to ambitious, talented and motivated
people.
Closing Date: 13/6/22
If you think that you are suitable for this Admission Officer role, please apply now!