We are currently looking for an Admissions Officer to join our busy team at the University of Plymouth International College

Salary: Up to £23,000 Per Annum

Admission Officer Duties:

  • Application processing, payment processing and student arrivals
  • Process student applications in a timely and accurate manner, aiming for a College turnaround time of max 72 hours
  • Arrange and carry out admission interviews
  • Contribute as necessary to solving problems/ issues raised by Source Country Office and agents
  • Support visa documentation and verification processes (with Partner University)
  • Handle on the ground complex student and agent enquiries
  • Provide visa support and advice where appropriate
  • Develop excellent University Partner (UP) engagement, via connections and working relationships with UP admission and compliance teams
  • Support CAS issuance alongside the Admissions Coordinator with the UP
  • Support the reporting of non-arrivals to UP
  • Assist in the provision of pre departure information
  • Support Admissions Coordinator in the creation, maintenance and quality assurance of student records
  • Support the management of student records, liaising with the UP to ensure that records are kept up to date
  • Support on admission compliance troubleshooting
  • Assisting in the preparation of monthly reports on admissions issues and trends inclusive of recommendations
  • Coordinating student accommodation enquiries and information requests and bookings, liaising with the Student Experience Team to ensure a seamless accommodation booking process
  • Participating in enrolment and orientation activities
  • Carrying out duties as may be required by the College Director and Director of Marketing and Admissions

Admission Officer Requirements:

  • Tertiary Level education or possess related sector qualifications/training
  • Excellent understanding of front-line customer relationship management
  • Proven ability as a ‘team player’
  • Proven ability to organise own workload and to cope with a variety of task demands
  • Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
  • Creative thinking processes
  • Commitment to self-improvement
  • Experience in Further/Higher Education customer services focused environment
  • Good understanding of Higher Education admission processes
  • Administrative and compliance knowledge and experience related to student visas
  • Knowledge of UNIT-e system
  • Experience of working in an International admissions education setting
  • Front-line customer relationship management to multicultural client base
  • An effective knowledge of university pathway programmes
  • Knowledge of CRM systems

About Us:

Navitas is one of the world’s largest and most successful education providers, offering life-changing

study opportunities to tens of thousands of students and professionals every year. With 120

institutions in 31 countries and thousands of staff based throughout the world, Navitas is a truly

global entity and provides outstanding career opportunities to ambitious, talented and motivated

people.

Closing Date: 13/6/22

If you think that you are suitable for this Admission Officer role, please apply now!