We are currently recruiting a Customer Service Representative for our client based in Cramlington on a 12 month fixed contract.

We are looking to hire a energised, tenacious and highly driven Customer Service Representative in Cramlington with direct reporting line to the Customer Service Team Leader.

Job description

  • On a daily basis you will be the first contact person by phone and/or email to our customers in the UK and Ireland area when they want to place a new order, or give feedback on our materials.
  • You will strengthen these business relationships by setting high standards in servicing their requests, and by increasing our company’s sustainable approach.
  • As a smiling and reliable face to your customers you will improve added customer value by demonstrating our capabilities and building stronger customer intimacy.
  • On top, you will gain insights in our entire manufacturing world of self-adhesive labels since you work together with our sales representatives and our supply chain teams to ensure great service conditions as well as high customer satisfaction.
  • Thus, opting for our customer service position in the UK certainly means going all out for an exciting, dynamic and multi-faceted opportunity, offering new and insightful challenges each day within the labelling industry of tomorrow.
  • Qualifications

  • Previous work experience of 2+ years within internal customer account management , preferably in a manufacturing industry
  • Excellent communication and negotiation skills in English both spoken and written; additional European languages would also be an advantage.
  • Creativity and innovation, entrepreneurial spirit for growing a sustainable business to set your career.
  • Should you want to make a difference, please apply today.

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.