Company Description

This role is an entry level role into the Network and Security Delivery Team. The purpose of the role is to provide a first step into the exciting world of designing and delivering network and security solutions to one of Daisys Largest customers. The successful candidate will join a team of highly skilled and experienced network consultants and will be mentored by them to gain knowledge of all areas of networking technology.

Job Description

  • Acquire and maintain superior knowledge and skills within recognized skills disciplines.
  • Keep abreast of changes and issues affecting their areas of specialty / expertise and disseminate information to other teams within Daisy
  • Add expertise and commitment to new service take on
  • Adhere to all Change/Incident/Project Management processes
  • Adhere to all job administration processes
  • Flexibility to work outside of normal business hours if required
  • Following defined ITIL Policies and Processes and ISO 270001 Quality procedures
  • To be compliant with health and safety company policy and legislation

    • Join us on our journey as we focus on Technology, Sustainability and People. Lets make a positive difference, together.

    Qualifications

    Technical Skills and Experience required include:

    · Working Knowledge/Expertise of configuring and troubleshooting Extreme Local Area Networks (essential)

    · Working Knowledge/Expertise of configuring and troubleshooting end user Cisco Enterprise Wireless networks (essential)

    · Knowledge/Expertise of configuring and troubleshooting network management platforms associated with enterprise Wifi solutions such as Cisco Prime (desirable)

    · Knowledge/Expertise of configuring and troubleshooting network authentication platforms associated with enterprise Wi-Fi solutions such as Cisco ISE (desirable)

    · Knowledge/Expertise of undertaking Wifi site surveys using tools such as Ekahau (desirable)

    · Knowledge/Expertise of Network Monitoring technologies such as SNMP and packet analysis (desirable)

    · Knowledge/Expertise of configuring and troubleshooting Extreme Fabric Switching and Routing (desirable)

    · High level knowledge of compute / hypervisor platforms such as VMWare, MS Hyper-V, Storage Replication etc (desirable)

    · High Level knowledge of DNS and Public IP addresses (desirable)

    · Excellent Problem Determination and Problem Solving Skills

    · Excellent documentation skills.

    Personal Skills and Qualities:

    · Strongly focused on customer business needs

    · Excellent communications skills both written and verbal

    · Self Motivated / Autonomous worker

    · Team Player

    · Effectively liaises with team members and other departments

    · Positive attitude & nature

    · Quality aware

    · Analytical approach

    · Valid driving license.

    Additional Information

    As one of the largest providers of communications and IT across the UK, were passionate about making technology work for our customers. We help our customers make a better business, and a better world.

    We are pleased to be able to play our part in ensuring that everyone can fulfil their potential and realise their aspirations with our commitment to equality, diversity, and inclusion.