Finance Assistant2024-03-25T14:04:46+00:00
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Finance Assistant Job Vacancy in Cockermouth, England, UK
Adecco
Role
Speak with customers regarding account status
Respond to credit requests, ensuring the customer is reimbursed for errors or changes to payment terms
Undertake card refunds for overpayments/ duplication of payments
Processing invoices for customers to ensure they receive a timely service
Undertake banking tasks, i.e. Cheques, creating daily card pay batch and processing card payments
Processing/ updating the software system with bank deposits
Undertaking purchase ledger activities, P/L payments
stocks – month end stock count/reconciliation
Administrative tasks such as; Managing incoming post, top up of franking machine, ordering stationery (as required)
About you
Experience of working within a similar role
Detailed knowledge and demonstrative experience of Customer Service Excellence
Detailed knowledge and demonstrative experience of achieving deadlines and working towards key performance indicators
Ability to build strong and effective relationships with customers and colleagues
Able to show initiative and make decisions in a dynamic and fast paced environment
Maintain a professional attitude, demonstrating empathy, compassion and commitment when dealing with customers and colleagues
Articulate, organised and customer-focused
Good computer skills including Microsoft Office packages (Word, Outlook etc.)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.